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EULA

Welcome to Reos

Dear user, you are cordially invited to use the information and services (hereinafter referred to as “Services”) provided here by Reos GmbH, Weidestraße 128, 20083 Hamburg, Federal Republic of Germany (hereinafter referred to as “REOS”).

The Services are provided to you in the form of software, e.g., as an application, web application, or module application (small functional unit that can be connected to an application/web application). They each refer to a geographical location, e.g., a city district, an office building, a housing estate, a property, or a rental unit/apartment, and aim to bundle all digital services related to improving life in buildings. The Services can take many different forms: For example, they can help you obtain local services or local information, or they can include processes that help to resolve malfunctions, or they enable you to exchange information with other users in the same location. Use of the services requires that you agree to the terms of use (hereinafter “EULA”). Please read this EULA carefully.

1 – The REOS System

REOS provides users with the REOS System for their use. The REOS System is a comprehensive property management software solution that aims to optimize all processes in both the life cycle of a property and the life cycle of a rental through digitalization, enabling all parties involved to save time and money and increase efficiency.

The “REOS System” offers, on the one hand, (i) a central software solution designed as a platform that is managed, read, and controlled for different types of users via role-specific front ends and, on the other hand, (ii) (if implemented by the respective property owner) various hardware components integrated into the software, including smart metering systems for all consumption, digital doorbell panels, digital parcel stations, digital doors, etc. (hereinafter referred to as “REOS Hardware”). The functions and applications of the REOS system are set out in the product description provided on the REOS GmbH internet platform at the URL www.reos-software.com. The software is web-based, remains on the servers of REOS GmbH, and is made available there for use by customers and users.

Whether these license terms also apply to the various functions of the REOS hardware in a specific case depends on whether the respective homeowner/landlord has selected and implemented the corresponding components of the REOS hardware.

2 – Parties, subject matter, and validity

Contracting parties

This EULA constitutes a contract between you and REOS. It grants you certain rights and responsibilities when using the services. The rights and obligations of REOS are also explained in detail below.

Other parties

In principle, the services are provided by REOS. However, some of the services may also be offered to you by third parties in coordination with REOS. Such third parties may include, for example Providers or managers/administrators of real estate/rental units/apartments (e.g., real estate owners, real estate management companies) providers of services related to real estate/locations (e.g., household insurance, local service providers), or providers of software applications (e.g., providers of building visualization software or social network providers) (hereinafter collectively referred to as “partners”). REOS partners may also establish their own terms of use for the use of these services. If this is the case, REOS will notify you in advance and inform you that these terms of use also apply and supplement the REOS EULA. Changes to the EULA.

REOS may amend the EULA at any time if necessary. The amendments shall take effect when they are posted on our website or when REOS informs you of them by other means. Please check the EULA on the website regularly for amendments. By registering, you confirm your agreement with the EULA each time.

3. Rights to user content

You retain all rights to your data

You retain the copyright and all other rights to personal data, information, text, software, audio files, photos, graphics, videos, or other material (hereinafter collectively referred to as “data”) that you already owned before you transmitted, published, or displayed it on our platform.

You grant REOS certain rights to your data

REOS must obtain certain rights to your data from you so that the processing, maintenance, storage, technical reproduction, backup, and related procedures performed on your data (hereinafter collectively referred to as “processing”) do not violate applicable copyright laws and other legal provisions.

By agreeing to this EULA, you grant REOS a royalty-free, irrevocable, worldwide license to host and process data provided by you via our platform or collected from you using software and hardware connected to the REOS system. The license you grant to REOS also applies to data transmitted to our platform via a partner’s service. In particular, you authorize REOS to

  • maintain your data in accordance with REOS’s privacy policy,
  • display, process, and forward your data to you and to persons, organizations, or groups authorized by you,
  • modify your data for technical purposes (e.g., to ensure that the content can be displayed on smartphones and computers),
  • collect and process all information on your consumption (electricity, water, hot water, heating, gas, etc.) that can be read in the respective building, or have it collected and processed by third parties,
  • to make the collected and read consumption data available to the persons involved in the preparation and billing of consumption invoices or operating cost invoices for the purpose of more efficient property management (in particular property managers, property owners, suppliers and producers of media intended for consumption, etc.).
  • to analyze, summarize, and evaluate your data for the further development and improvement of the platform and the app.

You also agree that REOS is entitled, at its sole discretion, not to accept, post, store, display, publish, transmit, or subsequently delete any data.

You may grant certain rights to your data to REOS partners

If you wish to obtain services from partners or run applications from partners, the partner must also be granted certain rights to your data (e.g., access to inventory data or content data) in order to enable the provision of services (e.g., use of an existing Facebook account to log in, contact for troubleshooting, conclusion of insurance). Any contracts resulting from the use of such partner services are concluded exclusively between you and the partner. By agreeing to the partner’s terms of use, you grant the partner the corresponding license rights to your data. Please proceed with caution when selecting such applications and granting permissions. The partner’s terms of use define which rights you grant to your data. Information on the type of data collection, processing, and use by these services can be found in the respective privacy policies of the respective partner. Without your express consent or legal permission, REOS will not disclose any of your data to partners or third parties.

4. Privacy Policy

REOS attaches great importance to the confidentiality of your personal information and the data stored on our platform. The operation of the services involves the collection, processing, and use of your personal data. This may include data that you yourself enter when using the services and make available to other users and/or the general Internet public, but also data that you use to register, data that is generated when you use the services, and data that is collected during your use of an apartment/house/rental space. In some cases, REOS collects, processes, and uses such data within the scope of this privacy policy and in compliance with all legal requirements for its own purposes. REOS attaches great importance to data protection and data security. This privacy policy explains how REOS uses your data and how you can protect your privacy.

What data is collected, processed, and used?

According to Art. 4 No. 1 GDPR, personal data is any information relating to the personal or material circumstances of an identified or identifiable natural person, such as their name and date of birth.

The following section lists the personal data that REOS collects and processes:

  1. Data that you provide to us during registration or when activating additional services (inventory data), such as
    • First and last name,
    • ID card number,
    • Date of birth,
    • Postal adress,
    • Email address where we can reach you,,
    • Password for later access to the services, Other authentication information, if applicable (e.g., username, profile picture, birthday, country, residential address, mobile phone number, or other).
    • Credit rating data
    • Nationality
  2. Data that we may receive about you through your use of REOS services (usage data), such as
    • Data about your computer or mobile device (operating system, hardware model),
    • Log data (IP address, system activity, browser properties),
    • Location data,
    • Cookies for the REOS functions you use,
    • Information from web analysis tools.
    • Additional information from Wi-Fi devices and Wi-Fi access/logins and logouts
    • Consumption data
    • Door openings/closings of private apartments, other doors

    The use of cookies for the processing of personal data is based on Art. 6 (1) lit. f GDPR.

  3. Data that you voluntarily provide when using our services (content data). Content data includes, for example, data about things, services used and desired, and the content stored therein that you add to your account. Contact, group, and sharing settings, data set in your personal area such as texts, publications, photos, etc., data made available by you elsewhere on the services such as messages, comments, etc.
  4. Data collected in the course of your use of an apartment/house/or rental space in the course of the proper execution of the rental agreement, such as in the context of proper property management (tenant data).
  5. Data collected via REOS hardware, insofar as the respective homeowner/landlord has decided to use and implement such components (hardware data).

For what purposes do we collect, process, or use your data?

We use your inventory data exclusively to maintain your use of the services, manage your account, perform billing if necessary, and to contact you to the extent permissible and necessary. We use your email address to inform you about matters relating to your account and to send you news about changes and enhancements to the services and offerings of REOS and/or to send you notifications from the platform, provided that you have not unsubscribed from receiving such information and to the extent necessary to comply with legal requirements, including the GwG.

We use the usage data we collect when you use our services and the insights we gain from this about how you use the platform to provide, maintain, protect, and improve our services and offerings. In addition, we also use it to offer you services, protect REOS and its users, and provide you with content tailored to your needs. For example, we may suggest services relevant to your location or display locally relevant information.

Content data that you use to make information about yourself, your personal interests, and other personal circumstances accessible is passed on by you to REOS as the technical operator. REOS makes the content data you create technically available to the users you have approved in the designated areas. With regard to this content data, it is entirely up to you whether and which data you provide and to which group of users you make this content visible. REOS only protects this data technically. Therefore, please enter such data about yourself with caution and protect yourself by handling your content data consciously. We reserve the right to compare content data published by you with the published content data of other users in order to facilitate the networking of data and persons on the services and to make interesting suggestions to you and to facilitate your search for offers and contributions relevant to you.

REOS provides tenant data relating to the processing and implementation of your rental agreement to affiliated property owners/landlords and property management companies in order to enable efficiency gains and optimize existing property management processes. By collecting and processing tenant data, REOS improves communication between tenants, landlords, and property management companies and enables the smooth processing of tenancies.

Hardware data is collected primarily to enable property managers to identify and read all consumption in a connected property. This is intended to replace costly conventional reading services and make it easier for property managers to prepare operating cost statements. At the same time, the data collected is also made available to the relevant user in order to make costs in conventional property management more transparent and to make it easier for the user to control consumption and adjust behavior. Hardware data that is not directly related to increasing the efficiency of conventional property management is only collected in anonymized form.

Data storage and processing

REOS may store and process your data in various countries worldwide and/or process your data on a server abroad, provided that this is permitted under applicable data protection laws or you have consented to it.

Insofar as REOS obtains the consent of the data subject for the processing of personal data, Art. 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfillment of a legal obligation to which REOS is subject, Art. 6 (1) (c) GDPR serves as the legal basis.

Once the contract has been fully processed, your data will be blocked and deleted after the relevant tax and commercial law retention periods have expired or if no other national or EU regulations, laws, or other provisions prevent this, unless you have expressly consented to further use of your data.

Under what conditions is personal data disclosed?

Personal data or content data created by you will only be disclosed under the following conditions:

REOS has your express permission to disclose this content under the REOS EULA or under the terms of use of partners. We consider it necessary to investigate, prevent, or take countermeasures against possible violations of our EULA, illegal activities, suspected fraud, or potential threats to persons, property, or the systems on which we operate the service in order to prevent significant damage to REOS or third parties.

Due to legal provisions for the protection of rights, property, or personal safety of REOS, our users, and other third parties, as well as court orders, court decisions, or other legal proceedings. If it is necessary in connection with the sale or restructuring of our company and is permitted under applicable law, or if you have consented to it.

Data security

We make every effort to protect REOS and the users of its services from unauthorized access to the data we store, or from it being altered, passed on, or destroyed. To ensure this, we use a variety of technical and organizational security measures, which can be viewed here: https://reos-software.com

Links to other websites

The REOS websites may contain links to websites and offers from other providers not affiliated with REOS. Once you click on such a link, REOS no longer has any influence on the processing of any personal data transferred to third parties when you click on the link, as the behavior of third parties is not subject to the control and influence of REOS. Such processing of personal data by third parties is therefore not the responsibility of REOS.

Revocation, information, and deletion of your data

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis REOS (hereinafter referred to as the “controller”):

  1. Right to information You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request the following information from the controller:

    (1) the purposes for which the personal data is being processed; (2) the categories of personal data being processed;

    (3) the recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;

    (4) the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

    (5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

    (6) the existence of a right to lodge a complaint with a supervisory authority;

    (7) any available information on the origin of the data, if the personal data is not collected from the data subject;

    (8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and the intended consequences of such processing for the data subject.

    You have the right to request information about whether personal data concerning you is being transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

  2. Right to rectification. You have the right to obtain from the controller the rectification and/or completion of your personal data if it is inaccurate or incomplete. The controller shall carry out the rectification without delay.
  3. Right to restriction of processing. You may request the restriction of the processing of personal data concerning you under the following conditions: (1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; (3) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise, or defense of legal claims; or
    (4) if you have lodged an objection to the processing pursuant to Art. 21 (1) GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.

    If the processing of personal data concerning you has been restricted, such data may, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

    If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

  4. Right to erasure. You may request that the controller erase personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay if one of the following reasons applies: (1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed. (2) You withdraw your consent on which the processing was based in accordance with Art. 6 (1) (a) or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing.

    (3) You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.

    (4) The personal data concerning you has been processed unlawfully.

    (5) The erasure of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.

    (6) The personal data concerning you has been collected in relation to the services offered by information society services pursuant to Art. 8 (1) GDPR.

  5. Information to third parties. If the controller has made the personal data concerning you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, it shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform controllers who process the personal data that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data. Exceptions The right to erasure does not apply if the processing is necessary (1) for exercising the right of freedom of expression and information;

    (2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

    (3) for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;

    (4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of such processing, or

    (5) for the establishment, exercise or defense of legal claims.

  6. Right to be informed. If you have exercised your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed by the controller about these recipients.
  7. Right to data portability. You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that (1) the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and (2) the processing is carried out using automated means. In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another controller, where technically feasible. The freedoms and rights of other persons must not be affected by this.

    The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  8. Right to object. You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) GDPR. The controller will no longer process the personal data concerning you unless the controller can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims. If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
    In connection with the use of information society services, you have the option of exercising your right to object by means of automated procedures using technical specifications, irrespective of Directive 2002/58/EC.
  9. Right to revoke your declaration of consent under data protection law. You have the right to revoke your declaration of consent under data protection law at any time. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent prior to revocation.
  10. Right to lodge a complaint with a supervisory authority. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

5. Use of the services

Your rights to use the Services

There is no entitlement to registration, membership, or use of the Services. REOS is free to refuse registration, exclude a member, or prohibit use. If your account is successfully opened, you will receive a personal, revocable, non-exclusive, non-transferable license to use the REOS services for your own personal purposes.

The use of the services for commercial purposes is not permitted unless you have obtained the express permission of REOS. The commercial property rights and copyrights existing in the services remain with REOS or the respective partners.

Creating an account / Registration

To use the services, you must register and REOS will create an account for you. To do this, you must provide your full name (first and last name) as your username and a valid email address, or you can sign up via a service such as Facebook or Google+. Fictitious usernames are not permitted. We will suggest a password and recommend that you change it immediately and use a unique and non-obvious password that you do not already use for other services. You are responsible for all activities that take place under your account. If you discover or suspect unauthorized use of your account information, you should change your password immediately and notify our customer service team without delay.

Services/module apps that are only accessible to a limited group of users

REOS may give you the option to use services/module apps that are only accessible to a limited group of users either immediately upon registration or at a later date. For example, only residents of a certain property may be able to use the associated services/module apps. Or it may be that the services/module apps can only be used by employees of a specific company. If this is the case, you must be activated for these services/module apps by the responsible party—for example, the property management or the company’s human resources department—before you can use them. With such services, you lose your access rights when you move out of the property or leave the company. By using these services, you accept that the responsible party can enter the date of your move out of the property or your departure from the company on REOS, thereby automatically blocking your access to these services. If this is the case, your account will still remain active in case you want to access REOS services again in another property. If you want to close your account and have your data deleted, please contact us at info@reos-software.com.

Services/module apps with additional terms of use

REOS may offer you the option of using services/module apps from REOS or REOS partners that are subject to additional terms of use either during registration or at a later date. If you wish to use a service with additional terms of use from REOS or with additional terms of use from partners, you will be notified of this fact prior to activation and your consent will be obtained.

Rules for using the services

After registering, you will have access to a selection of services and module apps. We hope that all users of these services will adhere to the following rules for using the services, but we must point out that, despite these rules, you may be exposed to offensive, objectionable, or questionable content while using the services. We assume that you understand this and that you use the services at your own risk. Please contact us if you encounter any inappropriate content. You indemnify REOS against all third-party claims asserted against REOS due to a legal violation for which you are responsible, in particular third-party claims based on a breach of your obligations under Section 5 “Use of the Services” or Section 6 “REOS Hardware” of this EULA.

You agree not to use the Services in any manner that violates applicable law, regulations, or this EULA. This includes, but is not limited to:

  • You will not use the Services for illegal activities or to promote illegal activities. This includes conduct that could result in criminal or civil liability.
  • You will not violate the rights of others. You will not distribute, publish, or reproduce any content that is not lawfully in your possession and that may be protected by copyright or other proprietary rights, unless you have the permission of the copyright owner or intellectual property owner. You will not distribute, publish, or reproduce any content that misrepresents you or your qualifications, that would violate a person’s privacy, including posting images of children or other third parties without their consent (or, in the case of minors, the consent of their legal guardians).
  • You will not harass other users. You will not use the Services to upload, link to, post, or otherwise transmit any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, threatening, abusive, inflammatory, harassing, offensive, or inappropriate information or communications. You also may not upload, post, or otherwise transmit any unsolicited or unauthorized advertising or promotional materials.
  • You will not manipulate the Services, and you will not use the Services to distribute viruses, Trojan horses, worms, or other destructive or harmful software (malware) or programs designed to attack the functionality of computers.
  • You shall not attempt to copy or resell our Services. You shall not reproduce, copy, deconstruct, sell, or trade the software, nor shall you reverse engineer it. You shall not grant any third party access to the software or any part of the software.
  • You shall not attempt to unlawfully extend the scope of permissible use of the services.
  • You shall not carry out any independent repairs or other modifications to the REOS hardware, but shall contact your respective lessor in the event of malfunctions.

If you violate any of the provisions of this EULA, REOS may

  • terminate this agreement,
  • evoke your license to use the services at REOS’s discretion,
  • delete your account,
  • partially modify your visible content,
  • partially delete your visible content,
  • or sue you for damages.

Termination of use of the services

This EULA and your use of the services will terminate when you close your account on our platform. You may close your account on our platform at any time, for any reason (or no reason). To do so, send us a notification to EULA@reos-software.com. REOS may also close your user account at any time and without reason and/or restrict your access to the Services in whole or in part in any other way.

6. REOS Hardware

REOS sees itself as an integrated system that incorporates both software and hardware. The background and objective of integrating hardware components is to optimize conventional property management processes, eliminate outdated, cost-intensive procedures, and pass on cost advantages to all parties involved. To achieve this goal, REOS relies, among other things, on the installation of digital consumption meters and intelligent measuring systems. If the landlord/owner/property manager decides to read consumption digitally using REOS, this data is also made available to the user in real time.

In order to enable the respective landlords and owners to organize the consumption reading for electricity using a smart metering system within the meaning of Section 2 of the German Metering Point Operation Act (MSBG), the user hereby declares as a precautionary measure that REOS itself is applying for the role of metering point operator within the meaning of Section 5 of the MSBG. If REOS considers a third party to be more suitable to carry out the metering point operation, the user hereby authorizes REOS to select such a third party. REOS will only apply for the position of metering point operator and will only make use of the user’s power of attorney to appoint a third party to the role of metering point operator if this is absolutely necessary for the organization of a legally compliant metering point operation. The same applies to the role of administrator of the central communication module of the smart metering system – the so-called smart meter gateways. Here, too, REOS itself or a third party commissioned by REOS may assume the role of smart meter gateway administrator in compliance with the provisions of the MSBG.

The user hereby undertakes not to independently modify, reposition, repair, or treat in a similar manner any REOS hardware that has been installed within their premises (or the associated common areas). In the event of malfunctions of the REOS hardware, the user is obliged to report any detected faults (via the REOS system) to the responsible landlord or property management company.

7. Warranty and liability exclusion

REOS shall be liable for damages in full in cases of intent and gross negligence.

In the absence of a characteristic for which REOS has provided a guarantee or assurance, REOS shall only be liable for the foreseeable, typical damage that the guarantee or assurance was intended to prevent, provided that the absence of the guaranteed/assured characteristic is not itself due to intent/gross negligence.

In the event of a simple negligent breach of obligations that are essential to the performance of the contract, the fulfillment of which enables the proper execution of the contract and on the observance of which the client may regularly rely (“cardinal obligations”), REOS’s liability shall be limited to compensation for typical, foreseeable damage; In the event of a simple negligent breach of obligations other than cardinal obligations, REOS shall not be liable.

The above limitations of liability do not apply to claims by the user under the Product Liability Act and to damages attributable to REOS resulting from injury to life, limb, or health.

Other statutory exclusions of liability for damages (e.g., Section 281 (1) sentence 3 BGB) remain unaffected.

8. Additional Terms

Notifications by Email or on Website

REOS may be required by law to send you notifications. In addition, REOS may send you business notifications, such as confirmations or notifications of changes to the EULA. You agree that such notifications may be sent by email or via a website supported by REOS.

Change to the services

REOS reserves the right, at its sole discretion, to implement new elements as part of and/or in addition to the REOS services, including changes that affect the previous mode of operation of the services. We may also change or discontinue services in whole or in part. This applies to every aspect of the REOS services. REOS also reserves the right to set limits on the nature or scope of the storage capacity available to you, the type or size of index or library information, the manner in which you can access or distribute your content and other data without interruption, and your continued ability to do so, and to impose other limitations at any time with or without prior notice.

Severability

Should one or more provisions of this EULA be invalid or ineffective, this shall not affect the validity of the remaining provisions or the entire EULA. The invalid provisions shall be replaced by the relevant statutory provisions.

9. Applicable law

This EULA is subject to the laws of the Federal Republic of Germany, excluding referral provisions, subject to mandatory national consumer protection laws.

10. Appendix

Privacy policy for the use of Facebook plug-ins (Like button)

Plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plug-ins by the Facebook logo or the “Like” button on our site. An overview of the Facebook plug-ins can be found here: http://developers.facebook.com/docs/Plug-Ins/.

Clicking the “Like” button once activates it, and data is only transferred when you click it a second time. This tells Facebook that you have visited our site with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, the content of our pages will be linked to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. Facebook stores this data as usage profiles and generally uses it for advertising, market research, and/or the needs-based design of its website. Such evaluation is carried out equally for logged-in and non-logged-in users. REOS has no influence on Facebook’s data processing and no comprehensive knowledge of the scope or purpose of data collection or storage periods. Further information on this can be found in Facebook’s privacy policy at http://de-de.facebook.com/policy.php. There you will also find further information on your rights and settings options for protecting your privacy and restricting data collection and data processing by Facebook.

Further information on this can be found:

in Facebook’s privacy policy at http://de-de.facebook.com/full_data_use_policy. An overview of Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/. Specific information on Facebook social plugins can be found at http://www.facebook.com/help/social-plugins.

If you do not want data to be transmitted to a platform provider via our websites, you must deactivate plugins in your web browser or block them with an add-on for your browser, e.g., the “Facebook Blocker.” If you want to avoid a link to any existing user account, you must log out of it before visiting our website.

Privacy policy for the use of Google Analytic

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies,” which are text files placed on your computer to help the website analyze how you use the site. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States.

However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent cookies from being stored by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Privacy Policy for the Use of XING

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29–32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is accessed, a connection to XING servers is established. No personal data is stored or processed in the process. In particular, no IP addresses are stored or usage behavior evaluated. For information on how the XING Share button works and further information on data processing:

https://privacy.xing.com/en

Privacy Policy for the Use of LinkedIn

This website integrates plugins from the social network LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”). You can recognize the LinkedIn plugins by the LinkedIn logo or the “Share” button on this website. Clicking the “Share” button once activates it, and only when you click it a second time will data be transferred. LinkedIn receives the information that you have visited our site with your IP address. Only then will the plugin establish a direct connection between your browser and the LinkedIn server. LinkedIn will receive the information that you have visited this website with your IP address. If you click on the LinkedIn “Share button” while you are logged into your LinkedIn account, you can link the content of this website to your LinkedIn profile. This allows LinkedIn to associate your visit to this website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by LinkedIn. Details on data collection (purpose, scope, further processing, use) as well as your rights and setting options can be found in LinkedIn’s privacy policy. You can obtain this information from LinkedIn at:

https://www.linkedin.com/legal/privacy-policy